Last updated: 2 November 2026
Terms of Service
These Terms of Service ('Terms') govern your use of the Closie mobile app and related services (together, the 'Service'). By using Closie, you accept the terms below. If you do not agree, do not use the Service.
1. General provisions
The service provider is Jakub Tębłowski, running a sole proprietorship under the same name (the 'Provider' or 'Closie'). Address: Sieciechowo 26, 72-200 Nowogard, Poland VAT (NIP): 856 193 52 35 REGON: 528 211 969 Email: kontakt@closie.pl Subscriptions and in-app purchases are sold by the platform operators (Apple App Store, Google Play); Closie is the provider of the digital content.
2. Your account
Using Closie requires an account (logging in with an email address). You agree to provide true information and keep it up to date. You are responsible for keeping your login details confidential and for all activity on your account. Your account is personal; do not share it with third parties. Notify us promptly at kontakt@closie.pl of any unauthorised use.
3. Scope and nature of the Service
Closie is a digital wardrobe and outfit planner: it helps catalogue clothes, create and plan outfits, track how often you wear them, and optionally use AI features (AI try-ons, virtual fitting room and avatar, purchase checks, capsules). The Service is supportive and advisory in nature; all decisions (including purchase decisions based on purchase checks) are yours. We aim for uninterrupted operation but do not guarantee 24/7 availability and reserve the right to schedule maintenance and updates. With Closie Plus, Closie also helps you organize the cosmetics you own (Skincare, section 7).
4. Closie Plus subscription
The Service runs on a freemium model. The free plan has limited quotas (e.g. up to 100 wardrobe items and monthly limits on AI features). The paid Closie Plus plan unlocks higher limits and additional features. Prices: $5.99 gross monthly or $49.99 gross annually on the US App Store; other countries show their own local price, which may be lower. From time to time we may run promotional offers, e.g. a lower price for the first period or a free trial. The terms of any such offer (price, duration and who is eligible) are always shown in the App Store or Google Play before you confirm the purchase. Prices may change; the current price is always shown in App Store or Google Play before you confirm the purchase. The subscription renews automatically until cancelled. Payment is collected by Apple or Google via your platform account. Cancellation: you can cancel at any time in your App Store or Google Play account settings; it takes effect at the end of the current billing period. Free trial (if available as part of an offer): when it ends, the subscription converts automatically into a paid one and Apple or Google charges the price for the chosen period, unless you cancel at least 24 hours before the trial ends. The trial end date and the amount are shown in App Store or Google Play before you confirm. Refunds are governed solely by the App Store and Google Play terms. Closie Plus gives you 30 Ask Closie tokens every day; unused daily tokens do not carry over to the next day. When the daily tokens run out, you can keep asking with your own tokens.
5. One-off purchases (add-ons)
The app offers one-off expansion purchases (e.g. extra wardrobe slots, AI try-on packs, extra capsules, extra purchase checks). These are digital content delivered immediately. Given their nature, once used there is no right of withdrawal or refund, unless mandatory law provides otherwise. Tokens for Ask Closie: one question costs 1 token. You buy tokens as one-time packs in the App Store or Google Play (the current price is always shown before you confirm the purchase) or get them free, for example when you start and for selected activities in the app. Tokens are tied to your account, do not expire and cannot be exchanged for money or transferred to another person. A new suggestion after “Not this” (up to 2 a day) and a refusal to answer a question that is not about clothes (up to 5 a day; further ones use a token) do not use a token, greetings and thanks are always free, and if an answer fails for technical reasons, the token is returned automatically. We may change how free tokens are granted; this does not affect tokens already granted or bought. Deleting your account means losing unused tokens.
6. AI-powered features
AI features (AI try-ons, virtual fitting room and avatar, purchase checks, capsules) generate results using artificial-intelligence models provided by external vendors. Results may be imprecise, off-target or contain errors. Closie does not guarantee the accuracy, completeness or relevance of any result (including a purchase-check assessment or the final avatar appearance). You make decisions at your own responsibility. These features are optional and draw from a separate pool of credits. Reading cosmetic labels in Skincare also uses AI — see section 7. Ask Closie answers only questions about what to wear: outfits from your wardrobe, dressing for the weather and the occasion, your taste and colours, trends picked by Closie and clothing care. Closie does not answer other questions. Answers are suggestions and may contain mistakes.
7. Skincare (Closie Plus)
Skincare is the part of Closie Plus that helps you organize the products you already own: a shelf, a morning and evening plan, use-by dates, a toiletry bag for trips and Smart Buy for cosmetics. On the free plan you only see a preview of this feature. If Closie Plus expires, the products, plan and check-offs you added stay, but you can't add new products or scan labels. Skincare is not a medical device within the meaning of Regulation (EU) 2017/745 (MDR). It does not diagnose, treat or prevent any disease or condition, and it is not medical, dermatological or pharmaceutical advice. If you have a skin condition or allergy, are pregnant, or have any doubts, consult a doctor, dermatologist or pharmacist. Always follow the manufacturer's instructions on the packaging. Product and ingredient data comes from the label read by AI from your photo, from the Closie catalog (built together with users) and from Open Beauty Facts, an open, community-made database available under the Open Database License (ODbL). It may be incomplete, outdated or wrong, so check it against the packaging. "Closie on the ingredients" and routine hints are general information, not a safety assessment of the product. The use-by date after opening is an estimate based on the PAO symbol and the opening date you enter, not a guarantee that the product is still fit for use. Shared catalog: when you add a product with a barcode and confirm its details (name, brand, category, actives, ingredients read from the label, period after opening, size), they may be added to the shared Closie catalog so that others don't have to scan the same product. You grant Closie a non-exclusive, royalty-free, perpetual licence to use this data in the catalog, including after you delete your account. Your photos are not added to the catalog, and catalog entries contain no personal data — don't type any into a product's name or brand. Closie may hide or correct an incorrect entry. Only you can see your product ratings. Closie may show an aggregated, anonymous label next to a product (for example, that it is liked in Closie) once enough people have rated it.
8. User content
You represent that the photos and other materials you add to Closie are yours or you have the right to use them, and that they do not infringe the rights of third parties or the law. You grant Closie a non-exclusive, royalty-free licence to process this content to the extent necessary to provide the Service (including sending it to AI vendors to generate results, see the Privacy Policy). You may not add prohibited content: illegal, infringing others' rights, including likeness without consent, vulgar, discriminatory or offensive content. Closie may remove such content or block the account. The content remains your property.
9. Prohibited uses
You must not, among other things: use Closie in a manner contrary to law or these Terms; attempt to break security, scrape or download data beyond the available features; automate access; create multiple accounts to bypass limits; share accounts with third parties; or use the Service for commercial activity without the Provider's consent (Closie is aimed at consumers). It is also forbidden to bypass the safeguards of AI features, including entering commands meant to change how Closie works, and to use Ask Closie for purposes unrelated to clothing. In such cases we may temporarily limit access to this feature.
10. Limitation of liability
The Service is provided 'as is'. To the widest extent permitted by law, Closie is not liable for: interruptions, data loss, inaccuracy of AI results, or indirect damages. The Provider's liability towards a consumer remains limited to obligations arising under mandatory law.
11. Intellectual property
Closie, the trademark, the interface, the code and all elements of the Service are owned by the Provider or its licensors and protected by law. Your photos and content remain your property (see section 8). You acquire no rights to the Service other than the right to use it in accordance with these Terms.
12. Changes to the Terms
We may update these Terms, for example when features, prices or the law change. We will notify you about material changes in the app or on the site. The last-updated date appears at the top of this document. Continued use of Closie after changes take effect means you accept the new version.
13. Final provisions
These Terms are governed by Polish law. For matters not covered, generally applicable law applies, including consumer-protection law. Disputes are heard by the courts of general jurisdiction for the Provider's seat, subject to applicable rules on jurisdiction and consumer rights. Contact regarding these Terms: kontakt@closie.pl, Jakub Tębłowski, Sieciechowo 26, 72-200 Nowogard, Poland.